Rental Policies

Requirements for rental:

All Drivers must be at least 25 years of age and hold a valid, clean licence (no major moving violations, DUI convictions, etc)

We are only able to hand over a vehicle to the named renter and cannot allow 3rd parties to pick-up the vehicle on behalf of the renter. The named renter must be physically present at time of pickup.

Any additional drivers that wish to be listed on the rental agreement must also be present for the handover of the vehicle and are subject to the same requirements as the primary driver.

Insurance requirements:

All renters must provide full coverage Insurance for the rental vehicle (liability, comprehensive and collision).

You may use your own personal auto policy to cover the car and any damage that may be incurred during your rental, we will verify with your insurance company to ensure the policy is active.

International Renters:

We welcome international renters, you must provide a valid passport and driver’s license from your home country and all other requirements must still be met.

Record Check:

We run MVR (Motor Vehicle Record) checks on all renters prior to the start of the rental to verify a valid driver’s license.

Pick-Up and Drop-Off:

At Glendevon Motors we offer all of our clients free Pickup and Drop-Off services all over the Los Angeles area, from airports, hotels, offices and homes we always want to make sure that your rental experience is convenient and hassle-free. We work out the logistics of each rental on an individual basis and will arrange the locations and times with you for your rental.

Please be aware that while we do operate this service outside of office hours there are times when additional charges may be incurred, for example, between the hours of 11pm – 5am, outside of the greater Los Angeles area or if less than 24 hours notice is given. We will always endeavor to mitigate these costs when possible these examples serve as an example where additional measures need to be taken to get the car to or from you.

Any changes to delivery or pick up made within six hours or less of scheduled time will be subject to a charge.

Security Deposit:

A security deposit is required from all renters to cover any damage done to the vehicle during the time of rental. This deposit must be given in the form of a credit card authorization and is fully refundable at the end of the rental period. Any damage found on the vehicle will be billed against this deposit.

The deposit amount will be between $2500 – $15,000 USD and is based on both (a) which of our beautiful vehicles you have decided to rent and (b) the level of insurance coverage provided by the renter.

Cancellation policy:

Once we have confirmed your booking, you have up 72 hours prior to your rental to alter or cancel the booking. Unfortunately, within this 72 hour period, cancellations will be charged at the following rates:

 

Prior to Rental

Charged at

Of

72 hours 50% Total Booking Cost
24 hours 100% Total booking Cost

 

Cancellations made within 24 hours of the rental start date or failure to take delivery of the vehicle will be charged at the full rental rate, unfortunately this is due to the fact that the vehicle will have been made unavailable to other clients for the duration of your booking.

Refunds may be available in the most exceptional of circumstances (personal grievances cannot be accepted as grounds for refund) All refunds are at the sole discretion of management and assessed on an individual basis.

Payment Methods:

We accept the following forms of payment:

  • Visa (Credit and Debit)
  • Mastercard (Credit and Debit)
  • American Express
  • Discover

We also accept Cashiers Checks if arranged at the time of booking.

Fuel Policy:

At Glendevon Motors we include a full tank of gas with every vehicle, you are free to return the car empty to us at no charge, if you choose to return the car full, e.g., greater than 9/10, we will deduct the cost of the tank from your bill! For deduction of fuel cost we will require the gas receipt to verify. deductions cannot be given without receipt.

All of our cars require Premium 91+ octane gasoline.

The engines in our vehicles are high performance and specifically require this gasoline, any vehicle returned with any grade less than the stated minimum will incur a $500 charge.

Permitted Driving area:

All vehicles are only allowed to be driven within the state of California, they cannot be removed from the state without prior consent from the Company and are strictly prohibited from entering Mexico.

Prohibited Uses:

Rental vehicles may not be used for any of the following:

  • By anyone not licensed to drive or whose drivers license has been suspended restricted or revoked.
  • For any Illegal purpose or in connection with any Illegal activity.
  • To be used for any hire purpose, persons or property.
  • For towing or hauling of any kind
  • for driving in excess of any posted Speed limits
  • Racing, speed testing, contests, rallies, and demonstrations of any kind are strictly forbidden, on or near any racetrack or road course. Insurance is null and void under any of these circumstances.

In the event that our vehicles are used for any prohibited activity your rental agreement will be terminated effective immediately, we will retrieve the vehicle and if we encounter any issue with recovery the vehicle will be reported stolen with the police.

You will be charged for any and all recovery expenses and also for the cost of a manufacturer’s maintenance inspection and overhaul of the vehicle.

Tickets and violations:

The renter is solely responsible for all parking, traffic, speeding or any other tickets or violations issued during the rental period. The renter must pay any fees, penalties, towing charges or impound costs.

Mileage:

Each vehicle has it’s own daily mileage allowance.

Any mileage over the prescribed daily allowance will be subject to a charge.

If any vehicle covers more than double the allotted mileage throughout the rental period there will be an additional charge equal to 100 miles at the vehicle’s rate to cover excess wear on the vehicle.
All Mileage rates and allowances are available within each vehicle’s information page.